Process-Oriented Dynamic Capabilities
Ralf Plattfaut
- 16 december 2013
- 9783319032504
Samenvatting:
This book introduces a process-oriented dynamic capability framework to study both, service innovation and Business Process Management (BPM). In today's networked service society, service innovation becomes increasingly important. The concept of service innovation is related to Business Process Management (BPM) and shares several important traits.
€ 47,99
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