ITIL For Dummies
Peter Farenden
- 23 maart 2012
- 9781119950134
Samenvatting:
ITIL For Dummies provides an easy-to-understand introduction to using best practice guidance within IT service management. It breaks down the 5 stages of the service lifecycle into digestible chunks, helping you to ensure that customers receive the best possible IT experience.
€ 24,90
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