ITSM Library - ITIL V3
Jan van Bon
- 01 juli 2007
- 9789087531027
Samenvatting:
Note: This pocket book is available in several languages: English, German, French, Dutch.
This Pocket Guide is a concise summary of ITIL® V3. A quick, portable reference tool to this leading standard within the Service Management community.
What are the key service management processes? What is the 'lifecycle' approach?
€ 11,98
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