Predictable Surprises

Max Bazerman

• 01 oktober 2004
• 9781591391784

Samenvatting:

Most events that catch us by surprise are both predictable and preventable, but we consistently miss (or ignore) the warning signs. This book shows why such predictable surprises put us all at risk, and shows how we can understand, anticipate, and prevent them before disaster strikes. There is a universal fear factor surrounding this subject: that society and the workplace are filled with disasters in the making that we could prevent if we only knew what to look for. This book plays on that fear and offers a positive, proactive resolution to it.