AI in the Workplace

Andrew Pilny

• 26 november 2025
• 9781394247561

Samenvatting:

RETHINKING WORK IN THE AGE OF ALGORITHMS

AI in the Workplace offers a sharp, insightful, and often humorous look at how artificial intelligence is transforming the way we organize, communicate, and collaborate at work. Covering everything from social media algorithms to large language models, this book pulls back the curtain on the invisible systems increasingly shaping our professional lives.

Combining research, storytelling, and practical frameworks, the authors guide you through the technical basics of AI, the emergence of algorithmic management, and the ethical dilemmas posed by data-driven decision-making. Along the way, you will encounter provocative questions, real-world case studies, and hands-on thought experiments designed to promote informed, reflective engagement with AI technologies. Rather than sensationalism or fearmongering, the authors offer a grounded, accessible guide to navigating work in a world where human and machine agency are deeply intertwined.

Whether used in courses on digital communication, workplace innovation, or leadership strategy, AI in the Workplace provides the tools needed to engage critically and creatively with a future that’s already here. It is Ideal for advanced undergraduate and graduate students in Communication, Business, and Organizational Studies programs, and a must-read for professionals, managers, and executives seeking to better understand the evolving role of AI in the workplace.

Offers a smart, witty guide to understanding AI's role in the future of work

With AI tools now integrated into everything from hiring systems and team collaboration platforms to strategic decision-making processes, there’s a pressing need to move beyond either fear or hype. AI in the Workplace explores how artificial intelligence is reshaping organizational life, often in ways that are subtle yet deeply consequential. This book answers that need by providing an accessible, critical, and often humorous guide for understanding what AI is, how it works, and what it means for the ways we work and interact in professional settings.

AI in the Workplace demystifies AI through a blend of theory, storytelling, and practical insight. Readers are introduced to foundational AI concepts without overwhelming technical detail and are given frameworks to think through pressing questions of algorithmic management, workplace surveillance, bias, and ethics. Through contemporary case studies, real-world examples, reflective exercises, and actionable strategies, the book equips readers to think critically and act thoughtfully in the evolving AI landscape, whether that means embracing tools, resisting trends, or something in between.

Helping readers grasp how AI is not simply replacing human labor, but reorganizing work itself, AI in the Workplace:

• Introduces the novel Human-Story-Text-AI Network model to conceptualize AI's integration into organizational life
• Examines algorithmic management through a critical lens to offer a fresh perspective on emerging managerial practices
• Discusses overlooked issues such as bias in training data and the sociopolitical dimensions of data-centric AI
• Includes hands-on thought experiments at the end of each chapter to stimulate discussion and critical thinking
• Explores “Singularity Management” and the implications of AI on human roles, ethics, and empathy in organizations
• Offers a five-part framework (the ”5 Es”) to guide ethical and strategic decision-making in AI-driven environments
• Provides a strategy that balances innovation and safety for regulating AI in the workplace

Perfect for students and professionals alike, AI in the Workplace serves advanced undergraduate and graduate courses in Communication, Business, Technology Management, and related fields. It is also an invaluable resource for executive education and professional development in AI adoption, leadership, and organizational change.