Cultural Intelligence Difference

David Livermore

• 16 juni 2011
• 9780814417065

Samenvatting:

For those who manage multicultural teams, work with diverse customer bases, or negotiate with international suppliers, this invaluable resource explains how to tap into the power of cultural sensitivity to experience business breakthroughs.

Whether it’s your first project or your one hundredth, its success depends on your ability to organize, plan, delegate, analyze, and so much more. Now is not the time for complicated theory or advanced concepts. You need the proven, universal underpinnings of real in-the-field project management methodology.

With more than 162,000 copies in print, Fundamentals of Project Management has offered a framework for countless top-flight projects in every conceivable environment. Now you can use the fourth edition of this super-practical reference, with critical updates based on the latest edition of the PMBOK Guide®, to help you plan and execute your project from start to finish.

The new edition of Fundamentals of Project Management includes three completely new chapters on creating the project risk plan; the change control process; and the role of the project manager as leader. Additionally, the book is packed with up-to-the-minute information on:

• Planning projects

• Creating and using a work breakdown structure to plan a project

• Producing a workable schedule

• Project control and evaluation

• Earned Value Analysis (EVA)

• Managing the project team

• Introducing and making project management work in your company

• And more.

Each of the fourteen accessible and clearly arranged chapters features enlightening examples and instructive, challenging exercises, the answers to which combine to form a valuable do’s-and-don’ts list applicable to all your current and future project endeavors.

Clear and down-to-earth, Fundamentals of Project Management explains how to effectively spearhead and manage every stage of a project—from developing mission goals and objectives to directing the project team—and how to make project management an indispensable profit-driver in your organization.

JOSEPH HEAGNEY has been President of QMA International LLC since 2001. Prior to that, he was with the American Management Association, where he oversaw various AMA seminar lines before transitioning to the project management product line. He eventually became Group Program Manager for the Center for Management Development in New York, then Global Practice Leader, Project Management Best Practices. He is an adjunct graduate and undergraduate instructor with City University of New York and the Dowling Institute/Dowling College.

Most people know that some basic cultural sensitivity is important. But few have developed the deep cultural intelligence (CQ) required to really thrive in our multicultural workplaces and globalized world. Now everybody can tap into the power of CQ to enhance their skills and capabilities, from managing multi cultural teams and serving a diverse customer base to negotiating with international suppliers and opening offshore markets. The Cultural Intelligence Difference gives readers:

• A scientifically validated instrument for measuring their personal CQ score
• Customized strategies for improving interactions with people from diverse cultures
• New findings on the bottom-line benefits of cultural intelligence
• Examples of major organizations that use CQ to achieve success

A high CQ points to more than just cultural sensitivity. It is linked to improved decision making, negotiation, networking, and leadership skills—and provides a crucial advantage in a crowded job market. The Cultural Intelligence Difference delivers a powerful tool for navigating today’s work world with finesse—and success.