Don't Shoot the Customer
Derek Warinner
- 15 maart 2020
- 9781678013592
Samenvatting:
The customer is always right... right? With a collection of short, true stories, Derek Warinner and Lorraine Guerra explore situations where the customer is so wrong, and yet so right, with humor and the wisdom we need to learn, so our businesses grow to serve them better. Don't shoot the customer... thank them.
€ 14,74
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