Marry Your Customers!
Janne Ohtonen
- 07 januari 2018
- 9789526805535
Samenvatting:
This book gives customer relationship counselling on: * revealing the naked truth - that customer experiences directly impact the bottom line for telcos; * using a practical customer experience management framework tried in better and in worse; and * how to use technology to increase customer value and to ensure long-term relationships.
€ 27,99
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