Microsoft Crm For Dummies
Joel Scott
- 22 augustus 2003
- 9780764516986
Samenvatting:
Provides an introductory guide to Microsoft's entry into the Customer Relationship Management (CRM) software marketplace. This book discusses the key features of Microsoft's CRM software, including tools to help businesses sell more effectively, track and convert leads, make informed decisions faster, and provide consistent service.
Tailor Microsoft CRM to manage records and workflow for your business
Find out how to target your sales efforts and become a customer service leader
A happy customer is a repeat customer, so how do you make em happy? You can manage, with Microsoft CRM and this friendly guide by your side! Find out how easily you can provide super service, track your invoices, sell more effectively, maximize your leads, and show your customers theyre tops on your list.
The Dummies Way
- Explanations in plain English
- "Get in, get out" information
- Icons and other navigational aids
- Tear-out cheat sheet
- Top ten lists
- A dash of humor and fun