The Keys to Conflict Resolution
Theodore W. Kheel
- 08 april 1999
- 9781568581347
Samenvatting:
Introduces an innovative strategy known as the "soft touch" for successful negotiations, which is the best way to bring adversaries to the bargaining table; looks at both successful and unsuccessful negotiations; and shows how to alleviate and avoid confrontations in the workplace and even in everyday life. IP.
€ 30,62
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