Unified Service Management

Jan van Bon

• 15 september 2022
• 9789491710353

Samenvatting:

The book “The USM Method” describes in detail the principles, structure, and application of the USM method. If you want to apply USM, read the USM book and then use it in your own organization.

The hard-cover luxury edition of the USM book is a practical book, but is also designed as a university textbook for ICT, Facility Management and Business Administration. Students at universities that utilize USM in their curriculum have access to USM resources through a digital USM Learning Environment. Select your university package elsewhere in the USM shop.

Readers of the USM book will receive (free) access to a complementary online USM Reader Library on the USM portal, with additional information and the latest additions, cases, and illustrations.

USM is also available in a Dutch language edition.