TQM-based Project Planning addresses the dual issues of planning and quality improvement. The tools and methods are the common ones of quality improvement including the seven quality tools, the seven management and planning tools, deployment flowcharting, and methods from Hoshin planning.
The aim of this book is to fill a void in project planning. Taken together, TQM methods and conventional planning provide a synergy which results in a superior ability to plan and deliver results. This book should be of interest to practitoners of project planning in industry and commerce; graduate business and engineering students, and researchers.