Creating Great Customer Service
Herbert M. Sancianco
- 15 december 2009
- 9789712729188
Samenvatting:
This book is a great and practical guide in developing a company's customer service program from scratch. In some cases, there may be a need to improve on an existing one that is deficient in many ways. It will help a company—large or small—to determine how their customer service program should be developed to keep customers happy and satisfied.
€ 1,93
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