Exceptional Customer Service
Lisa Ford
- 18 augustus 2009
- 9781440504358
Samenvatting:
In today's market, customer service is a key competitive advantage. Learn to expand your customer base when the industry is shrinking, use new media to reach consumers, and make a lasting, great impression on customers. When businesses are fighting to survive, creating a great experience for customers isn't just important â it's essential.
€ 2,23
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