Balanced Scorecard for Performance Measurement

Introbooks

• 02 november 2019
• 9781393039969

Samenvatting:

"When you can measure all those words that you are talking
about, and break them into numbers, you know really
something about it. To the contrary, when you are not
measuring anything at all, then you have no idea on what you
have spoken.
You have no control over your sayings. The knowledge can be
meager in that way, and that could be unsatisfactory as well,
says", Dr. Kaplan.
In other words, if you can measure, then you could improve.
That is the reason, why business metrics were introduced to
measure the performance standards of the organizations,
towards improvisation. That is all balanced scorecard is about.
Let us see about that in detail.